The Samsung SF-560 is a copier and fax machine useful for business or personal use. This machine is very easy to use but you may experience problems such as paper jams, problems and error messages on the fax. A few steps solve most of these problems before they should call for service – Copier Repair.

Instructions

Paper Problems

1
Remove all documents to fax automatic paper feeder if the fax screen shows the phrase “Document jam” when trying to send a fax. Carefully remove the jammed document feeder and place the rest of the papers back.

2
Remove the documents from a jam if the paper you fax output. Hold the bottom of the control panel where the paper is fed and lift and then remove the document. Close the control panel and put back the documents in the feeder.

3
Open and close the front cover of the fax if there is a paper jam. The paper should leave the device, otherwise locates the area of paper jam and removed manually. The message “Paper Jam 0” indicates that the problem is in the paper tray, “Paper Jam 1” indicates that it is around the toner cartridge or in the manual feeder and “Paper Jam 2” indicates the output area paper.

4
Make sure the paper is below the capacity mark on the inside of the tray to avoid paper jams. Also you must not remove the paper while the machine is printing, fan the paper before loading it and do not mix different types of paper.

Error Messages

1
Ask the sender to try sending the fax again if the problem appears “Error Com.” on the screen. This indicates a problem in communication.

2
Install the toner cartridge if you see the message “Jam 1” or “No Cartridge”. Open the front cover, remove the toner before, moving carefully back to distribute the toner cartridge, slide it into the machine until it locks and close the front cover.

3
Try sending the fax again after a few minutes if the message “Line busy” or “line error”. Remote fax did not answer, is busy or your machine was unable to connect.

4
Unplug the fax machine and connect it again if you see “Error Low temperature”, “Error open temperature” or “overheating”. They mean that there is a problem in the fuser unit.

5
Start your fax again if the message “power failure”. This message means that the power has been disconnected and that you were sending the fax could not be saved.

Fax Problems

1
Test the telephone line with another phone to make sure it functions properly if you do not hear a dial tone.

2
Make sure the document is not wrinkled, that is the correct size and that the control panel is closed if the document can not enter the machine.

3
Make a copy to check your toner if an incoming fax has blank spaces or if you have low quality. Replacing the toner as needed. If the problem persists ask the sender to try sending the fax again, since it is possible that your computer has a problem.

4
Check that you have set the correct paper if there are blank spots on the bottom of the pages. Press “Menu” and then “Enter” to access “Paper Setup”, use the arrow left or right to select the type of paper you are using and press “Enter”. Press the right arrow to scroll to “Paper Type”, press “Enter” twice and use the left or right arrows to select the paper size. Press “Enter” to save the size and then press “Stop / Clear” Copier Repair.

Copier Repair Milwaukee

10240 W National Ave

West Allis, WI 53227

(414) 207-4877

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